Privacy Policy

Vertex Labs is a global crypto and digital asset investment management platform serving institutional investors, qualified clients and partners. This Privacy Policy explains how Vertex Labs, including its Vertex Digital platform (together, "Vertex Labs", "we", "us" or "our"), collects, uses, shares and protects personal data when you visit this website, contact us, apply for a role, or use our client services.

Vertex Labs was incorporated in England on 9 February 2023. Our registered office is at 31a Stourbank Road, Christchurch, Dorset, England, BH23 1LH.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Vertex Labs is the controller of the personal data described in this policy.

Enquiries and correspondence. When you submit a General Enquiry through our contact form or email our Investor Relations, Press or Careers teams, we collect your name, email address, the subject and content of your message, and any other details you choose to share, such as your organisation, role or telephone number.

Investors and clients. If you invest with us or become a client, we collect the information needed to onboard and service your account. This includes identity and contact details, entity and ownership information, evidence of investor eligibility or qualification, source of funds and source of wealth information, tax residency details, bank account and digital asset wallet details, and records of your holdings, subscriptions, redemptions and reporting.

Client portal. When you use our secure Client Login, we process your login credentials, account identifiers, authentication data and records of your access to portfolio information and reports.

Job applicants. If you apply for a role in Portfolio Management & Trading, Research & Strategy, Technology & Engineering, Risk & Compliance, Operations or Client Relations, we collect your CV, employment and education history, references, right-to-work information and any other information you provide during the recruitment process.

Technical information. When you browse this website, our servers and service providers may automatically receive your IP address, browser type, device information, and the date, time and pages of your visit.

We use personal data to:

— respond to enquiries from investors, partners, press and members of the public;

— assess investor eligibility and onboard institutional and qualified clients;

— carry out anti-money laundering, counter-terrorist financing, sanctions and know-your-client checks;

— administer investments, process subscriptions and redemptions, and provide portfolio reporting through the Client Login;

— send investor communications, fund updates and information about our investment products and solutions, where permitted;

— evaluate applications and manage recruitment;

— operate, secure and improve this website and our technology infrastructure; and

— comply with our legal, regulatory, tax and record-keeping obligations, and establish, exercise or defend legal claims.

We rely on the following lawful bases under the UK GDPR:

Contract — where processing is necessary to enter into or perform an agreement with you, such as an investment or client services agreement.

Legal obligation — where we must process data to meet anti-money laundering, sanctions, tax reporting or other regulatory requirements.

Legitimate interests — where processing is necessary to run and develop our business, respond to enquiries, manage risk, secure our systems and recruit talent, provided those interests are not overridden by your rights.

Consent — where you have given consent, for example to receive certain marketing communications. You may withdraw consent at any time.

We do not sell your personal data. We may share it with:

— Vertex Labs offices and affiliates, including our teams in London, New York, Dubai and Singapore;

— fund administrators, custodians, prime brokers, exchanges, trading counterparties and banking partners involved in managing investments;

— identity verification, compliance screening, IT, hosting, communications and security service providers acting on our instructions;

— professional advisers, including auditors, lawyers and tax advisers; and

— regulators, tax authorities, law enforcement and courts where required by law or to protect our rights.

All third parties are required to protect your data and use it only for the purposes we specify.

As a firm with a global presence, we may transfer personal data outside the United Kingdom, including to the United States, the United Arab Emirates and Singapore. Where a destination country does not have an adequacy decision, we put appropriate safeguards in place, such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

We keep personal data only for as long as necessary for the purposes described in this policy. Client and investor records, including due diligence and transaction records, are generally retained for at least five years after the end of the relationship, or longer where required by anti-money laundering, tax or other regulatory obligations.

General enquiries are typically retained for up to two years. Unsuccessful job applications are typically retained for up to twelve months unless you ask us to keep them for future opportunities.

We apply the same institutional standards to data protection that we apply to risk management. Our safeguards include encryption in transit, access controls based on the principle of least privilege, secure authentication for the Client Login, monitoring of our systems, and confidentiality obligations for staff and service providers.

No method of transmission over the internet is completely secure. Please keep your login credentials confidential and contact us immediately if you suspect unauthorised access to your account. Vertex Labs will never ask you to disclose your password or the private keys or seed phrases of any digital asset wallet.

This website uses your browser's session storage to remember that you have accepted our References to Future Returns disclosure, so that it is not shown again during the same visit. This information is stored only on your device and is deleted when you close your browser.

We use Google Fonts to display text on this website. When a page loads, your browser connects to Google's servers, which receive your IP address. Please see Google's privacy policy for more information. We do not use advertising cookies.

Subject to certain conditions and exemptions, you have the right to:

— access the personal data we hold about you;

— ask us to correct inaccurate or incomplete data;

— ask us to delete your data, or restrict how we use it;

— object to processing based on legitimate interests, and to direct marketing at any time;

— receive your data in a portable format; and

— withdraw consent where we rely on it.

Some data cannot be deleted while we are legally required to retain it. We will respond to valid requests within one month.

If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk. We would appreciate the chance to resolve your concern first.

We may update this Privacy Policy from time to time to reflect changes in our business, services or legal requirements. The latest version will always be published on this page.

Last updated: October 2026.

To exercise your rights or ask a question about this policy, please write to us or use the enquiry form on our Contact page, marking your message "Data Protection".

Vertex Labs
31a Stourbank Road
Christchurch, Dorset
England, BH23 1LH

Telephone: +44 20 7022 6200